TERMS & CONDITIONS OF SERVICE
- Client’s Acknowledgment and Acceptance of Terms
Roots Holding LLC (referred to as “us”, “we” or “Roots”) provides the rootsanalytics.co website (referred to as this “Site”) and provides various related services (together referred to as this “Services”) subject to your compliance with all the terms, conditions, and notices contained or referenced herein (the “Terms of Use”), as well as any other written agreement between Root Holding LLC and these Services’ users. In addition, when using these Services, users shall be subject to any posted guidelines or rules applicable to such services or materials that may contain terms and conditions in addition to those in these Terms of Use. All such guidelines or rules are hereby incorporated by reference into these Terms of Use.
BY COMPLETING THE REGISTRATION PROCESS AND/OR USING THIS SITE OR ANY APPLICATION COVERED BY THESE TERMS, YOU AGREE TO BE BOUND BY THESE TERMS OF USE. IF YOU DO NOT WISH TO BE BOUND BY THESE TERMS OF USE, PLEASE EXIT THE SITE NOW. YOUR REMEDY FOR DISSATISFACTION WITH THIS SITE, OR ANY PRODUCTS, SERVICES, CONTENT, OR OTHER INFORMATION AVAILABLE ON OR THROUGH THIS SITE, IS TO STOP USING THE SITE AND/OR THOSE PARTICULAR PRODUCTS OR SERVICES. YOUR AGREEMENT WITH US REGARDING COMPLIANCE WITH THESE TERMS OF USE BECOMES EFFECTIVE IMMEDIATELY UPON COMMENCEMENT OF YOUR USE OF THIS SITE.
These Terms of Use are effective as of September 1st, 2021. We reserve the right to change these Terms of Use from time to time without notice to you. You acknowledge and agree that it is your responsibility to review our Website and these Terms of Use periodically and to be aware of any modifications. Your continued use of these Services after such modifications will constitute your acknowledgment of the modified Terms of Use and your agreement to abide by and be bound by the modified Terms of Use.
As used in these Terms of Use, references to our “Affiliates” include our owners, subsidiaries, affiliated companies, officers, directors, suppliers, partners, sponsors, and advertisers, and includes (without limitation) all parties involved in creating, producing, and/or delivering this Products and/or its contents.
- Description of Services
Roots Holding LLC is a data analytics service provider whose mission is to help answer your questions around how your digital channels are performing. We offer software services that provide insight on your digital channel’s campaign data, third party tag data, customer traffic and usage data, which are made available to you through either our web portal or through other applications, extensions, or features, if any, provided to you by Root Holdings LLC in connection with the Site, (“Applications”). This Site is intended to provide you with information about our Services for purchase and access. Please refer to the current Services page, or contact us directly, for details and associated fees.
You are solely responsible for providing, at your own expense, all equipment necessary to use the Services, including a monitor, computer, and modem, and your own internet access (including payment of telephone service fees associated with such access).
You warrant that you are at least 18 years of age and possess the legal authority to enter into this Agreement by any means, including our website in accordance with all terms and conditions herein.
We reserve the sole right to either modify or discontinue the Site or Applications, including any features therein, at any time with or without notice to you. We shall not be liable to you, or any third party, should we exercise such right. Modifications may include, but are not limited to, changes in the pricing structure, the addition of fee-based Services, or changes to limitations on allowable file sizes. Any new features that augment or enhance the then-current Services on this Site shall also be subject to these Terms of Use.
You understand and agree that temporary interruptions of the Services available through this Site or Applications may occur as normal events. You further understand and agree that we have no control over third party networks you may access in the course of the use of this Site, and therefore, delays and disruption of other network transmissions or software are completely beyond our control.
Further, Roots Holding LLC shall be excused from any delay or failure in performance required as a part of our service if caused by reason of any occurrence or contingency beyond its reasonable control, including, but not limited to, acts of God, acts of war, acts of government, epidemic, pandemic or global health crisis, fire, ordinances or regulations, strikes, earthquakes, floods, explosions, or other acts of nature. The obligations of Roots Holding LLC so excused shall be extended on a day-to-day basis for the time period equal to the period of such excusable interruption.
You understand and agree that the Services available on this Site and Applications are provided “AS IS” and that we assume no responsibility for the timeliness, deletion, or mis-delivery of third-party information.
- Registration Data and Privacy
In order to access some of the Services on this Site and Applications, we may require that you create a separate account and password that can be obtained by completing our online registration form, which requests certain information and data (“Registration Data”) and maintaining and updating your Registration Data as required. By registering, you agree that all information provided in the Registration Data is true and accurate and that you will maintain and update this information as required in order to keep it current, complete, and accurate.
You also grant us the right to disclose to third parties certain Registration Data about you. The information we obtain through your use of this Site and Applications, including your Registration Data, is subject to our Privacy Policy, which is specifically incorporated by reference into these Terms of Use.
- Payment of Fees
Purchasing Service on this Site that requires payment of a fee; you agree to pay all fees associated with such Service. Fees are based on the total amount of data processed through our Services or the number of Service sessions provided. The cost of each Service is detailed in the registration form, and is based on the number of sessions Roots process for each client.
Activity counted toward billing begins once installation is completed. Unless another agreement with the client supersedes the standard terms of service, Roots will charge the user on a monthly basis at the rates agreed upon at the time of purchase. The client is required to submit a payment method upon registration. Roots will send an invoice 3 days after the end of each month – which covers the amount of data processed in the previous month for each product – and the payment method will be automatically debited 5 days after invoice is sent to the client.
Roots will also provide custom work – outside the scope of our standard product implementation and usage – upon mutual agreement with the client. Any custom work will be detailed through a separate SOW, and mutually agreed upon.
For all charges for Services on this Site, you will be required to enter in your payment method information. All fees are non-refundable. You agree to provide us with accurate and complete billing information, including valid credit card information, your name, address and telephone number, and to provide us with any changes in such information within seven (7) days of the change.
If, for any reason, your credit card company refuses to pay the amount billed for the Services, you agree that we may, at our option, suspend or terminate your Services and require you to pay the overdue amount by other means acceptable to us. We may charge a fee for reinstatement of suspended or terminated Services.
We offer no refunds for any fees for Services.
In the event legal action is necessary to collect on balances due, you agree to reimburse us for all expenses incurred to recover sums due, including court costs, attorney fees, and other legal expenses.
- Termination of Use
The client may cancel the use of any or all of our products at any time. Roots requires a processing and response time of 3 business days from the date of the cancellation request. Roots will confirm the cancellation in an email. Any unpaid charges, up to the moment Roots suspends the client’s service, will be charged – per normal – in the following billing cycle.
You agree that we may, in our sole discretion, terminate or suspend your access to all or part of the Site or Applications with or without notice and for any reason, including, without limitation, breach of these Terms of Use. Any suspected fraudulent, abusive, or illegal activity may be grounds for terminating your relationship and may be referred to appropriate law enforcement authorities.
Upon termination or suspension, regardless of the reasons therefore, your right to use the Services available on this Site immediately ceases, and you acknowledge and agree that we may immediately deactivate or delete your access and all related information and/or bar any further access to such files or this Site or Applications. We shall not be liable to you or any third party for any claims or damages arising out of any termination, suspension, or any other actions taken by us in connection therewith.
- Updates to Contracted Services
The client may update which products the client is using at any time. The user will have the option to contact Roots directly, or to log in and make adjustments to the selected products in their account settings. Each client will also have the ability to update which sites and applications are using Roots products. Clients are always also welcome to email Roots directly with questions and requests.
- Third Party Sites and Information
This Site may link you to other sites or Applications on the internet or otherwise include references to information, documents, software, materials and/or services provided by other parties. These sites may contain information or material that some people may find inappropriate or offensive. These other sites and parties are not under our control, and you acknowledge that we are not responsible for the accuracy, copyright compliance, legality, decency, or any other aspect of the content of such sites, nor are we responsible for errors or omissions in any references to other parties or their products and services. The inclusion of such a link or reference is provided merely as a convenience and does not imply endorsement of, or association with, the site or party by us, or any warranty of any kind, either express or implied.
- Intellectual Property Information
For purposes of these Terms of Use, “content” is defined as any information, communications, software, applications, extensions, features, photos, video, graphics, and other material that can be viewed by users on our Site or as part of our Services. This includes, but is in no way limited to, any original content. For the purposes of these Terms of Use, “output” is defined as the resulting information, graphics, or materials collected or created by our Services or Applications.
By accepting these Terms of Use, you acknowledge and agree that all content presented to you on this Site is protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws, and is the sole property of Root Holdings LLC and/or its Affiliates or is duly licensed to Root Holdings LLC and/or its Affiliates. You are only permitted to use the content and Services as expressly authorized by us or the specific content provider. YOU MAY NOT COPY, REPRODUCE, MODIFY, REPUBLISH, UPLOAD, POST, TRANSMIT, OR DISTRIBUTE ANY SOFTWARE, APPLICATIONS, EXTENSIONS, OR INFORMATION FROM THIS SITE IN ANY FORM OR BY ANY MEANS WITHOUT PRIOR WRITTEN PERMISSION FROM US OR THE SPECIFIC CONTENT PROVIDER, AND YOU ARE SOLELY RESPONSIBLE FOR OBTAINING PERMISSION BEFORE REUSING ANY COPYRIGHTED MATERIAL THAT IS AVAILABLE ON THIS SITE. Any unauthorized use of the materials or Services appearing on this Site may violate copyright, trademark, and other applicable laws and could result in criminal or civil penalties.
By accepting these Terms of Use, you acknowledge and agree that all output presented to you through this Site or Applications is the sole property of Root Holding Analytics LLC, until such time we deliver such information to you. We reserve the right to withhold all output until such time as all payments owed by you are current.
- License to Applications. To the extent that you are authorized to download and install Applications, if any, you acknowledge and agree that we grant you a non-exclusive, revocable license to install and use the Applications solely for your personal use (and, where applicable, the internal business purposes of your organization). We may modify the Applications from time to time, and you hereby agree that we may automatically install such modifications without first asking for your approval. We are not obligated to support the Applications and may at any time suspend or terminate your license and disable the Applications downloaded and/or installed by you. You may not make unauthorized modifications, reverse engineer, disassemble, decompile, or attempt to derive the source code of the Applications.
- Restrictions: Except as expressly permitted in these Terms, you may not, and shall not allow any third party to:
- Give, sell, rent, lease, timeshare, sublicense, disclose, publish, assign, market, sell, display, transmit, broadcast, transfer or distribute any portion of the Services, Applications, or Site to any third party;
- circumvent, disable or otherwise interfere with security-related features of the Services, Site or Applications or features that prevent or restrict use or copying of any content or that enforce limitations on use of the Services, Site or Applications;
- reverse engineer, decompile or disassemble, decrypt or, attempt to derive the source code of, the Services, Site or Applications or any components thereof, or create any derivative works of the Services, Site or Applications, or any part thereof;
- use any robot, spider, scraper, or other automated means to access or monitor the Services, Site or Applications for any purpose, or to copy, access, collect, download, or otherwise obtain data, content or other information from the Services, Site or Applications;
- take any action that imposes, or which we determine, in its sole discretion, may impose an unreasonable or disproportionately large load on the Root Holdings LLC infrastructure or infrastructure which supports the Services, Site or Applications;
- interfere or attempt to interfere with the integrity or proper working of the Services, Site or Applications, or any related activities;
- and/or use the Services, Site or Applications in any unlawful manner, for any harmful, irresponsible, or inappropriate purpose (including without limitation third-party defamation), or in breach of these Terms, any terms and conditions of any third-party product or service you use, or any agreement you have entered into with any third party.
- User’s Materials
- Subject to our Privacy Policy, any communication or information that you transmit to this Site or to us, by any means, for any reason, will be treated as non-confidential and non-proprietary. While you retain all rights in such communications or material, you grant us and our designated licensees a non-exclusive, paid-up, perpetual, and worldwide right to copy, distribute, display, perform, publish, translate, adapt, modify, and otherwise use such material for any purpose regardless of the form or medium (now known or not currently known) in which it is used.
- You must notify us before Services are rendered if any information you will be submitting to us or permit to be collected by our Services should be treated as confidential or proprietary information. Such information and its treatment shall be governed by the applicable written agreement between you and us. We agree that all of your customer data collected as part of the Services shall only be used, sold, or manipulated with your express authorization and as permissible by law.
- Please do not submit confidential or proprietary information to us unless we have mutually agreed in writing otherwise. We are also unable to accept your unsolicited ideas or proposals, so please do not submit them to us in any circumstance.
- We respect the intellectual property of others, and we ask you to do the same. If you or any user of this Site believes its copyright, trademark or other property rights have been infringed by a posting on this Site, you or the user should send notification to our Designated Agent (as identified below) immediately. To be effective, the notification must include:
(a) A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
(b) Identification of the copyrighted work claimed to have been infringed;
(c) Information reasonably sufficient to permit us to contact the complaining party, such as address, telephone number and, if available, an electronic mail address at which the complaining party may be contacted;
(d) Identification of the material that is claimed to be infringing or to be subject to infringing activity and that is to be removed and information reasonably sufficient to permit us to locate the materials;
(e) A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, agent, or the law; and
(f) A statement that the information in the notification is accurate and, under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringing.
Pursuant to the Digital Millennium Copyright Act, 17 U.S.C. Sec. 512(c), our Designated Agent for Notice of claims of copyright infringement can be reached as indicated below. Service of repeat infringers of copyright or of users about whom repeat claims of copyright infringement are received will be terminated.
Designated Agent for Claimed Infringement:
ROOTS HOLDING LLC
Brian Phillips
10013 Anahuac Trl
Austin, TX 78747
Registration Number: DMCA-1041687
512-695-4142
brian@rootsanalytics.co
Your acknowledge and agree that upon receipt of a notice of a claim of copyright infringement, we may immediately remove the identified materials from our Site without liability to you or any other party and that the claims of the complaining party and the party that originally posted the materials will be referred to the United States Copyright Office for adjudication as provided in the Digital Millennium Copyright Act.
- Disclaimer of Warranties
ALL MATERIALS AND SERVICES ON OR THROUGH THIS SITE OR THE APPLICATIONS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR THE WARRANTY OF NON-INFRINGEMENT. WITHOUT LIMITING THE FOREGOING, WE MAKE NO WARRANTY THAT (a) THE SERVICES AND MATERIALS WILL MEET YOUR REQUIREMENTS, (b) THE SERVICES AND MATERIALS WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (c) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES OR MATERIALS WILL BE EFFECTIVE, ACCURATE OR RELIABLE, OR (d) THE QUALITY OF ANY PRODUCTS, SERVICES, OR INFORMATION PURCHASED OR OBTAINED BY YOU FROM THE SITE, APPLICATIONS, OR OUR AFFILIATES WILL MEET YOUR EXPECTATIONS OR BE FREE FROM MISTAKES, ERRORS, OR DEFECTS.
THIS SITE AND APPLICATIONS COULD INCLUDE TECHNICAL OR OTHER MISTAKES, INACCURACIES OR TYPOGRAPHICAL ERRORS. WE MAY MAKE CHANGES TO THE MATERIALS AND SERVICES AT THIS SITE, INCLUDING THE PRICES AND DESCRIPTIONS OF ANY SERVICES LISTED HEREIN, AT ANY TIME WITHOUT NOTICE. THE MATERIALS OR SERVICES AT THIS SITE MAY BE OUT OF DATE, AND WE MAKE NO COMMITMENT TO UPDATE SUCH MATERIALS OR SERVICES.
YOU ACKNOWLEDGE AND AGREE THAT WE MAKE NO SPECIFIC GUARANTEES REGARDING SPECIFIC RESULTS INCLUDING BUT NOT LIMITED TO, THE NUMBER OF CLICKS, CALLS, OR INCREASED PRESENCE IN THE MARKET PLACE IN RESPONSE TO THE UTILIZATION OF OUR SERVICES.
YOU ACKNOWLEDGE AND AGREE THAT WE HAVE NO CONTROL OVER THE DATA PRESENTED TO US AND ONLY CONTROL THE ANALYTICAL PROCESS OFFERED IN OUR SERVICES.
THE USE OF THE SERVICES OR THE DOWNLOADING OR OTHER ACQUISITION OF ANY MATERIALS THROUGH THIS SITE IS DONE AT YOUR OWN DISCRETION AND RISK AND WITH YOUR AGREEMENT THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM SUCH ACTIVITIES.
NEITHER ROOTS HOLDINGS LLC NOR OUR AFFILIATES SHALL BE HELD LIABLE FOR ANY IMPROPER OR INCORRECT USE OF THE INFORMATION OR DATA COLLECTED BY OUR SERVICE AND HEREIN ASSUMES NO RESPONSIBILITY FOR YOUR USE OF THE INFORMATION OR DATA CONNECTED WITH OUR SERVICES.
Through your use of the Site, you may have the opportunities to engage in commercial transactions with other users and vendors. You acknowledge that all transactions relating to any merchandise or Services offered by any party, including, but not limited to the purchase terms, payment terms, warranties, guarantees, maintenance and delivery terms relating to such transactions, are agreed solely between the seller or purchaser of such merchandise and Services and you. WE MAKE NO WARRANTY REGARDING ANY TRANSACTIONS EXECUTED THROUGH, OR IN CONNECTION WITH THIS SITE, AND YOU UNDERSTAND AND AGREE THAT SUCH TRANSACTIONS ARE CONDUCTED ENTIRELY AT YOUR OWN RISK. ANY WARRANTY THAT IS PROVIDED IN CONNECTION WITH ANY PRODUCTS, SERVICES, MATERIALS, OR INFORMATION AVAILABLE ON OR THROUGH THIS SITE FROM A THIRD PARTY IS PROVIDED SOLELY BY SUCH THIRD PARTY, AND NOT BY US OR ANY OTHER OF OUR AFFILIATES.
SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
- Limitation of Liability
Your exclusive remedy and our entire liability, if any, for any claims arising out of these Terms of Use and your use of this Site shall be limited to the amount you paid us for the Services on the Site applied to your digital channel involved in the claim for the twelve (12) month period before the act giving rise to liability.
IN NO EVENT SHALL WE OR OUR AFFILIATES BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY SPECIAL, PUNITIVE, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OF THIS SITE OR OF ANY WEBSITE REFERENCED OR LINKED TO FROM THIS SITE.
FURTHER, WE SHALL NOT BE LIABLE IN ANY WAY FOR THIRD PARTY GOODS AND SERVICES OFFERED THROUGH THIS SITE OR FOR ASSISTANCE IN CONDUCTING COMMERCIAL TRANSACTIONS THROUGH THIS SITE, INCLUDING WITHOUT LIMITATION THE PROCESSING OF ORDERS.
SOME JURISDICTIONS PROHIBIT THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
- Indemnification
Upon a request by us, you agree to defend, indemnify, and hold us and our Affiliates harmless from all liabilities, claims, and expenses, including attorney’s fees, which arise from your use or misuse of this Site. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses.
- Participation in Promotions
From time to time, this Site may include advertisements offered by third parties. You may enter into correspondence with or participate in promotions of the advertisers showing their products on this Site. Any such correspondence or promotions, including the delivery of and the payment for goods and Services, and any other terms, conditions, warranties or representations associated with such correspondence or promotions, are solely between you and the advertiser. We assume no liability, obligation or responsibility for any part of any such correspondence or promotion.
- International Use
Although this Site may be accessible worldwide, we make no representation that materials on this Site are appropriate or available for use in locations outside the United States and accessing them from territories where their contents are illegal, is prohibited. Those who choose to access this Site from other locations do so on their own initiative and are responsible for compliance with local laws. Any offer for any product, service, and/or information made in connection with this Site is void where prohibited.
- Governing Law
This Site (excluding any linked sites) is controlled by Roots Holding LLC from our offices within the State of Texas, United States of America. It can be accessed from all 50 states, as well as from other countries around the world. As each of these places has laws that may differ from those of Texas, by accessing this Site you agree that the statutes and laws of the State of Texas, without regard to the choice or conflict of law principles thereof, shall govern these Terms of Use, Site, and any other disputes between you and Roots Holding LLC.
Further, both Root Holdings LLC and the user agree all disputes or claims arising out of these Terms of Use will be resolved by binding Arbitration under the American Arbitration Association’s (“AAA”) rules for Arbitration of consumer-related disputes before a single arbitrator selected by the application to the rules of the AAA or by mutual agreement of the Parties, except such arbitration shall be an attorney admitted to practice the law of Texas. Both Parties hereby expressly waive trial by jury. You further agree that said arbitration will be conducted in Travis County, Texas.
- Notices
All notices to a Party shall be in writing. Notices to us must be sent to the attention of Customer Service by email questions@rootsanalytics.com. Notices to you may be sent either to the email address supplied by you or to the address supplied by you as part of your Registration Data. In addition, we may broadcast notices or messages through the Site, or by email to you, to inform you of changes to the Site or other matters of importance, and such broadcasts shall constitute notice to you.
Any notices or communication under these Terms of Use will be deemed delivered to the party receiving such communication (a) on the delivery date if delivered personally to the party; (b) two business days after deposit with a commercial overnight carrier, with written verification of receipt; (c) five business days after the mailing date, if sent by US mail, return receipt requested; (d) on the delivery date if transmitted by confirmed facsimile; or (e) on the delivery date if transmitted by confirmed email.
- Entire Agreement
These terms and conditions constitute the entire agreement and understanding between us concerning the subject matter hereof and supersedes all prior agreements and understandings of the parties with respect thereto. These Terms of Use may NOT be altered, supplemented, or amended by the use of any other document(s). Any attempt to alter, supplement or amend this document or to enter an order for products or Services which are subject to additional or altered terms and conditions shall be invalid, unless otherwise agreed to in a written agreement signed by you and us. To the extent that anything in or associated with this Site is in conflict or inconsistent with these Terms of Use, these Terms of Use shall take precedence.
- Miscellaneous
In any action to enforce these Terms of Use, the prevailing party will be entitled to costs and attorneys’ fees. Any cause of action brought by you against us, or our Affiliates, must be instituted within one (1) year after the cause of action arises or be deemed forever waived and barred.
You may not assign your rights and obligations under these Terms of Use to any party, and any purported attempt to do so shall be null and void. We may freely assign our rights and obligations under these Terms of Use.
You agree not to sell, resell, reproduce, duplicate, copy or use for any commercial purposes any portion of this Site, or use of or access to this Site.
If any part of these Terms of Use is held invalid or unenforceable, that portion shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions shall remain in full force and effect.
Any failure by us to enforce or exercise any provision of these Terms of Use or related rights shall not constitute a waiver of that right or provision.
- Contact Information
Except as explicitly noted on this Site, the Services available through this Site are offered by Roots Holding LLC, a Texas limited liability company, best reached at questions@rootsanalytics.com. If you notice that any user is violating these Terms of Use, please contact us at questions@rootsanalytics.com.